Products

• Phone
• Service Cards
• Battery
• Accessories

Features

• Voice Mail
• Text Messaging
• Caller ID
• Call Waiting
• Long Distance
• Downloads
• Bluetooth

Getting Started

• Activation/Reactivation
• Adding a Service Card/Refilling my Account
• Online Airtime Purchase
• Voice Mail Set Up

General Information

• About Straight Talk
• Coverage Area
• Retailer
• Terms and Conditions of Service

Policies and Procedures

• Exchanges
• Phone Upgrades
• Refunds
• Carryover Policy
• Stolen/Lost Phones
• Warranty

Promotions and Services

• Unlimited Service Plan
• Number Portability

Troubleshooting

• Caller ID
• Call Waiting
• Roaming
• Text Messaging
• Unable to Make Long Distance Calls
• Voice Mail
• Downloads
• Bluetooth
• Sim Card

Products - Battery

How do I charge my battery?

Please refer to your Service Guide included in your phone package, or go to www.straighttalk.com/Phones, click on the "Learn More" icon below your phone model, and select the "Charge Phone" tutorial from the "Getting Started" Section.

How do I know when my battery is low?

You can see your battery is low by looking at the number of bars displayed on your battery icon located on the upper right corner of your screen.

What should I do if my battery will not charge?

Please contact our Customer Care Center at 1-877-430-CELL (2355).