Products

• Phone
• Service Cards
• Battery
• Accessories

Features

• Voice Mail
• Text Messaging
• Caller ID
• Call Waiting
• Long Distance
• Downloads
• Bluetooth

Getting Started

• Activation/Reactivation
• Adding a Service Card/Refilling my Account
• Online Airtime Purchase
• Voice Mail Set Up

General Information

• About Straight Talk
• Coverage Area
• Retailer
• Terms and Conditions of Service

Policies and Procedures

• Exchanges
• Phone Upgrades
• Refunds
• Carryover Policy
• Stolen/Lost Phones
• Warranty

Promotions and Services

• Unlimited Service Plan
• Number Portability

Troubleshooting

• Caller ID
• Call Waiting
• Roaming
• Text Messaging
• Unable to Make Long Distance Calls
• Voice Mail
• Downloads
• Bluetooth
• Sim Card

Policies and Procedures - Carryover Policy

How many service days will I get when I Activate my Straight Talk phone?

You will need to add a Service Card or a Service Plan to activate your Straight Talk phone. Straight Talk provides 30 days of service in all its Service Plans and Service Cards. You may refill your account automatically every 30 days by enrolling in Auto-Refill.

What is the maximum number of days that my Service End Date can be extended?

Straight Talk provides 30 days of service in all its Service Plans and Service Cards.