FAQ's

General information - Coverage Area

Does Straight Talk have coverage in my local calling area?: Please click here www.straighttalk.com/ShopPhones and enter the zip code where you will be using your Straight Talk phone the most to check for coverage.
What area does Straight Talk service?: Straight Talk provides nationwide prepaid wireless service. We use the nation's leading cellular providers to create a national footprint covering 99% of the U.S. population. This gives you service everywhere cellular service is available. To view the Service Area Map please click here www.straighttalk.com/Coverage.
What should I do if my local area is not covered?: Straight Talk gives you the best possible number for your local calling area but there are some instances when the area you are living in has no coverage. Contact our Customer Care Center at 1-877-430-CELL (2355) and one of our representatives will gladly assist you with this issue.
Can I switch my local coverage area?: Contact our Customer Care Center at 1-877-430-CELL (2355) and a representative can assist you with this issue.
Will my Straight Talk phone work in Puerto Rico, Hawaii and Alaska?: Depending on the phone model, your phone will work in Puerto Rico, Hawaii and Alaska. Please click here and enter the zip code where you will be using your Straight Talk phone the most, to check for coverage.
Which retail stores offer Straight Talk products?: At participating Wal-Mart stores. Please go to www.straighttalk.com/retail to find the participating Wal-Mart retailer nearest you.