Products

• Phone
• Service Cards
• Battery
• Accessories

Features

• Voice Mail
• Text Messaging
• Caller ID
• Call Waiting
• Long Distance
• Downloads
• Bluetooth

Getting Started

• Activation/Reactivation
• Adding a Service Card/Refilling my Account
• Online Airtime Purchase
• Voice Mail Set Up

General Information

• About Straight Talk
• Coverage Area
• Retailer
• Terms and Conditions of Service

Policies and Procedures

• Exchanges
• Phone Upgrades
• Refunds
• Carryover Policy
• Stolen/Lost Phones
• Warranty

Promotions and Services

• Unlimited Service Plan
• Number Portability

Troubleshooting

• Caller ID
• Call Waiting
• Roaming
• Text Messaging
• Unable to Make Long Distance Calls
• Voice Mail
• Downloads
• Bluetooth
• Sim Card

Features - Downloads

What are Downloads?

With certain Straight Talk Phone models, you can download ringtones, graphics, games, access information services such as news, weather and sports ("Information Services"), check email and social sites like Twitter and Facebook and utilize multi-media services ("MMS") (ringtones, graphics, Information Services and MMS are collectively referred to as "Downloads and More Data Services") through the Mobile Web ("Browser") or on your PC at www.straighttalk.com/MobileWeb.

Which phones offer Downloads?

All our phones, but the LG200CM, are Download capable.

What types of ringtones do we offer?

Straight Talk offers two main types of ringtones which are Polyphonic Tones, and Music Tones. The type of phone model you have will show the types of ringtones available.

How can I preview ringtones?

You can only preview ringtones on our website at www.straighttalk.com/MobileWeb.

Do we have different types of graphics?

Currently, we offer color and black and white graphics.

What is the cost for these Downloads?

You can preview the prices for ringtones and graphics at www.straighttalk.com/MobileWeb.

Can I transfer my ringtones and graphics to another Straight Talk phone?

Unfortunately, downloads are nontransferable. You'll need to download and repurchase any ringtones and graphics for your new Straight Talk phone.

Where can I find more information and instructions on Downloads and the Mobile Web?

More information can be found at www.straighttalk.com/MobileWeb.

How do I set the default for My Weather, Lottery and Movie Theatre Zip Code on the Mobile Web?

By entering your zip code and selecting on "Add to My Weather", "Add to My Theater" and "Make State my default State" respectively.