Products

• Phone
• Service Cards
• Battery
• Accessories

Features

• Voice Mail
• Text Messaging
• Caller ID
• Call Waiting
• Long Distance
• Downloads
• Bluetooth

Getting Started

• Activation/Reactivation
• Adding a Service Card/Refilling my Account
• Online Airtime Purchase
• Voice Mail Set Up

General Information

• About Straight Talk
• Coverage Area
• Retailer
• Terms and Conditions of Service

Policies and Procedures

• Exchanges
• Phone Upgrades
• Refunds
• Carryover Policy
• Stolen/Lost Phones
• Warranty

Promotions and Services

• Unlimited Service Plan
• Number Portability

Troubleshooting

• Caller ID
• Call Waiting
• Roaming
• Text Messaging
• Unable to Make Long Distance Calls
• Voice Mail
• Downloads
• Bluetooth
• Sim Card

General information - Terms and Conditions Of Service

What are the Straight Talk terms and conditions of service?

To read Straight Talk's Terms and Conditions of Service, please go to www.straighttalk.com and click on "Terms and Conditions" at the bottom of the page.

What are the terms and conditions to port my phone number to Straight Talk?

To port in your existing telephone number to your Straight Talk phone and obtain wireless service provided by Straight Talk, you (the Subscriber) must agree to the following:

The number you are porting must be active with your current service provider. The port-in process could take up to seven days. If your Straight Talk service remains inactive over 30 days, you will lose your telephone number.

Until the porting process is complete, should you need to call 911 for emergency assistance, you must give the 911 operator your location as the 911 operator will not be able to reach you until the port process is complete. If you switch your home telephone number to Straight Talk, your home telephone service will be disconnected.

What is Straight Talk's Privacy Policy?

To read Straight Talk's Privacy Policy, please go to www.straighttalk.com and click on "Privacy Policy" at the bottom of the page.