General Information - About Straight Talk
- Why is it called Straight Talk?
Straight Talk provides service plans and services in a comprehensive and straight forward, easy and simple manner, with no complications, no hazards and no worries.
- What is so special about Straight Talk?
Straight Talk is a pay-as-you go prepaid wireless phone service that requires no long term contracts, no credit checks, no activation fees, no monthly bills and no age limits!
- What is the cost of a Straight Talk phone?
Please click here, and a list of our phones with their prices will be displayed.
- How can Straight Talk meet my wireless needs?
Straight Talk is pay-as-you-go, with no bills, coverage charges, or activation fees. Straight Talk also provides voicemail, caller ID, and call waiting at no additional cost. Please click here for more details on Service Plans and prices.
The All You Need 30-Day Straight Talk Plan includes 1000 Minutes, 1000 Messages, 30 MB data, and calls to 411 at no extra charge for only $30; the Unlimited* 30-Day Straight Talk Plan offers Unlimited Minutes, Unlimited Messages, Unlimited* data, and Unlimited calls to 411 for just $45, plus applicable taxes; and the $60 Unlimited* International Plan with Unlimited Nationwide Minutes, Unlimited Messages & Unlimited* International calling to over 1,000 destinations.
- How does my Straight Talk phone differ from a landline phone?
Your Straight Talk phone is a wireless mobile telephone, therefore it does not work exactly the same as your landline telephone, and you may have an occasional service interruption. Your phone will work well in town, but in some rural areas you may have an occasional service problem. There are locations in the U.S. that do not have wireless coverage and the quality of wireless service may be affected by capacity limitations, geographic, topographical and atmospheric conditions.
- Is there a contract?
With Straight Talk there are no long-term contracts that commit you to a specified length of service.
- Is there a credit check?
With Straight Talk, there are no credit checks.
- Is there a deposit?
With Straight Talk, there are no deposits.
- Is there a monthly bill?
With Straight Talk, there are no monthly bills.
- Is there an age limit?
With Straight Talk, there is no age limit.
- How do I receive communications from Straight Talk?
When you set up your account on our website, you were asked to set up an email address. We will use this email address to contact you.
If you did not provide us an email address, we will only be able to send you a text. Please keep in mind that some information is not easily relayed by text so an email is the easiest way we have of communicating critical information such as service updates that apply directly to you. To update your email information, visit My Account on our website at www.straighttalk.com/myaccount or call 1-877-430-2355 to do so.