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Products - Home Phone

Why is it called Straight Talk Wireless Home Phone?

Because it is a wireless device that allows you to use your existing corded or cordless telephone to make and receive calls; plus, it does not require a personal computer, high-speed internet or a landline. It’s a new wireless, no-contract service from Straight Talk that now allows you to save money on your home phone bill as well.

 

How can Straight Talk Wireless Home Phone meet my home phone calling needs?

Straight Talk Wireless Home Phone is the perfect replacement for your landline. It’s a no-contract service with affordable unlimited calling plans that allow you to save money on your home phone bill. Straight Talk Wireless Home Phone includes the features you want: voicemail, caller ID, three-way calling, call forwarding, E911, and 411 calls at no extra cost. 

 

What kind of telephone do I need?

Straight Talk Wireless Home Phone is a device that allows you to use your existing corded or cordless telephones—just plug your corded phone or cordless base unit into the Home Phone unit. No personal computer, high-speed internet, or landline is required because the calls you make or receive are transmitted wirelessly. Most corded and cordless telephones will work with the Straight Talk Wireless Home Phone service, except for rotary or pulse telephones.

 

Can I use my Straight Talk Wireless Home Phone with more than one phone number?

No. Each Straight Talk Wireless Home Phone unit is assigned a unique phone number. You may elect to transfer your current phone number or be assigned a new one. All telephones connected to the device (corded or cordless) share the same phone number.

 

Can I use a fax machine with my Straight Talk Wireless Home Phone service?

Straight Talk Wireless Home Phone is not compatible with data services such as: fax machines, DVR services, credit card machines, medical alert services, or some home security systems.

Is Straight Talk Wireless Home Phone compatible with my home security system?

Straight Talk Wireless Home Phone may not be compatible with certain home security systems. Please check with your system provider to confirm the compatibility requirements.

How do I know my Straight Talk Wireless Home Phone Number?

To hear your phone number, simply call 1-855-343-CALL (1-855-343-2255). You can call at any time to hear your phone number. Please note that you may elect to keep an existing phone number or be assigned a new one upon service activation.

 

Is there a contract?

No. You just buy and add a new Service Plan every 30 days, or enroll in Auto-Refill with your credit card or debit card so that a new Service Plan is added on your Service End Date automatically. You may also place as many service plans as you want on Reserve; they’ll be added to your account on your Service End Dates. There aren’t credit checks, deposits, or monthly bills.

 

What service do I get with the Unlimited* Nationwide Calling Plan?

For just $15 a month, you’ll be able to make and receive Unlimited* Local and Nationwide Long Distance calls. It includes voicemail, caller ID, three-way calling, call waiting, call forwarding, E911, and 411 at no extra cost. Do not forget to add a new Service Plan before your Service End Date. You may also enroll online in Auto-Refill by using your credit card or debit card and your Straight Talk Wireless Home Phone Service Plan will be refilled automatically on your Service End Date; cancel at any time with no cancellation fee.

 

Does Straight Talk Wireless have coverage in my local calling area?

Please visit http://www.straighttalk.com/wps/portal/home/shop/ShopHomePhone and enter the zip code where you will be using your Straight Talk Wireless Home Phone the most in order to check for coverage.

 

What should I do if my local area is not covered?

Although Straight Talk Wireless Home Phone coverage is provided on America’s largest, most reliable networks, there are some instances where the area in which you are living may have no coverage. Contact our Customer Care Center at 1-800-299-7784 and one of our representatives will gladly assist you with this issue.

 

Can I switch to a different local coverage area?

Yes, as long as the new coverage area is in the network coverage. Please contact our Customer Care Center at 1-800-299-7784 so that one of our representatives can assist you with this issue.

 

What services do I get with the Unlimited* International Calling Plan?

For just $30 a month, you’ll be able to enjoy the same great features as the Unlimited* Nationwide plan, PLUS Unlimited calling to over 1,000 destinations in Mexico, Canada, India and more. In addition, you’ll get 400 Bonus Minutes for calls to cell phones in Mexico. Keep your service active by adding a new Service Plan every 30 days, or enroll online in Auto-Refill by using your credit card or debit card and a new Service Plan will be added on your Service End Date automatically.

 

How do I make an international call with my Straight Talk Wireless Home Phone?

For international calls, please dial the access number 646-982-0992 and follow the simple instructions provided. For calls to most countries, enter 011 + country code + city code + phone number (For example: 011 501201302514). For calls to Canada or the Caribbean, enter 1 + area code + phone number (For example: 1 2135845847).

International service is only available for calls originating from the U.S. and Puerto Rico. A list of international destinations is available at StraightTalkHomePhone.com. To check if your particular destination is available, text the country code + city code + phone number to 47787 from a cell phone (standard text message rates apply).

 

 

 

Will I be able to make calls to Puerto Rico, Hawaii, and Alaska?

Yes.

 

Where can I find the Straight Talk Wireless Home Phone terms and conditions of service?

They are available at  StraightTalkHomePhone.com and StraightTalk.com.

 

How can I get answers to other questions about Straight Talk Wireless Home Phone?

Please visit straighttalkhomephone.com for additional FAQs, or call our Customer Care Center at 1-800-299-7784.