Services - Easy Exchange

Find answers to common Straighttalk questions below.

The plan provides peace of mind, as it extends your manufacturer's warranty for an additional year, ensuring that you are covered for electrical or mechanical failure caused from normal use.

The plan provides added peace of mind as it protects against accidents such as drops and spills and also extends your manufacturer's warranty for an additional year ensuring that you are covered for electrical or mechanical failure caused from normal use.

The coverage for the Easy Exchange Plan begins once the manufacturer's warranty expired. Coverage for the Easy Exchange Plus Plan begins at the date of purchase.

The Easy Exchange/Easy Exchange Plus toll-free number is available 24 hours, 7 days a week. If you need to ship your product in for service, you'll receive a pre-paid shipping label in your email the next business day for you to ship back your damaged device.

Easy Exchange/Easy Exchange Plus plans are fully transferable. Moving? Selling your product? Giving it as a gift? Don't worry; this plan is 100% transferable at no cost to you.

Easy Exchange Plans are available for purchase within the first (6) six months of service.