Troubleshooting - Roaming

Find answers to common Straighttalk questions below.

Roaming occurs when a subscriber of one wireless service provider uses the facilities of another wireless service provider. Your Straight Talk phone will not roam.

You are outside of the Straight Talk Service Area Map. Please click here for the Service Area Map.

If your phone displays "Roaming", please contact our Customer Care Center at 1-877-430-CELL (2355).

"Roaming" occurs when a subscriber of one wireless service provider uses the facilities of another wireless service provider. If you are within the Straight Talk Service Area Map and your telephone displays "Roaming", please contact our Customer Care Center at 1-877-430-CELL (2355).

You will receive this message if your phone is unable to roam and you are outside the Straight Talk Service Area Map. To see the Straight Talk Service Area Map, please click here.

You may have no signal or no service in that area. To see the Straight Talk Service Area Map, please click here.