<h2 class="subtitle-two mb-30 d-flex flex-column" id="popup_title"><span class="d-flex icon light-theme large-icon error-icon" style="width: auto;height: auto;"><img src="/content/dam/straighttalk/logos/STProtectLogo.png" alt="" /></span><span style="font-size: 18.0px;font-style: normal;font-weight: 400;line-height: 8.0px;color: rgb(102,102,102);margin-top: 4.0px;">$5/mo</span></h2> <p><span class="subtitle"><span class="sr-only">$5/mo</span></span></p> <div class="subtitle-three-px mb-30" id="popup_msg"><p>With Straight Talk Protect, your device is covered for mechanical breakdown, spills, screen cracks and other types of damage.</p> <p> </p> <p><b>How it works:</b></p> <ul> <li>Provides unlimited mechanical breakdown coverage after your manufacturer’s warranty expires.</li> <li>2 screen repairs every 12 months.</li> <li>2 claims for accidental damage every 12 months.</li> <li>Offers 24/7 claim filing with next-business-day delivery (when available) at no extra cost.</li> <li>Covers brand new phones and devices enrolled after 30 days of activation. BYOP devices require a 2- to-3-minute device check, or virtual mechanical inspection (VMI), to confirm eligibility.</li> <li>Applies to one line and one device only.</li> <li>Cancel at any time. You’ll receive any applicable refund or credit within the time frame required by law.</li> <li>Applicable taxes may apply.</li> </ul> <p> </p> <ol> <li><button><span>More details</span><span class="chevron-v"></span></button><p data-content-open="false"><b>Service fees and claim limits: </b><br /> <br /> <b>Renewal:</b> Your device protection renews monthly when enrolled in Auto Pay. Once you've enrolled this product in Auto Pay, it will continue month to month until canceled by you or us. If you do not enroll this product in Auto Pay by the end of your plan cycle, it will end at the end of that cycle.<br /> <br /> <b>Repairs:</b> A $29 service fee + tax applies per repair. Up to two repairs per 12 rolling month period, beginning on the first repair. Applies based on the covered device and when and where repair service is available. Otherwise, a replacement is available under Accidental Damage (All Other) for a $29 to $349 service fee depending on your device tier.<br /> <br /> <b>Replacements:</b> A $29 to $349 service fee + tax applies per device replacement, depending on your device tier. Visit fastclaim.com/straighttalk for details on device tier information. Up to two device replacements per 12 rolling month period, beginning on the first repair. Device replacement will be a new or refurbished product of like kind and quality.<br /> <br /> <b>Out-of-warranty mechanical breakdown:</b> No service fees or claim limits apply<br /> <br /> <b>Maximum coverage per claim:</b> The lesser of the replacement value of the covered device or the original covered device purchase price, minus your service fee.<br /> <br /> <b>Exclusions:</b> Loss or theft, service performed by anyone not authorized by us, and losses covered under a manufacturer’s warranty. Refer to your coverage documents for a complete list of exclusions.<br /> <br /> <b>Cancellation:</b> You can cancel this optional coverage anytime by calling us at 1-866-663-3633. Coverage cancels automatically if your plan payment is more than 30 days past due. You'll receive any applicable refund or credit within the legally required timeframe.<br /> <br /> <b>Provider: </b>The service contract provider for this coverage is Federal Warranty Service Corporation in all states except California, where the provider is Sureway, Inc.; Florida, where the provider is United Service Protection, Inc.; and Oklahoma, where the provider is Assurant Service Protection, Inc. The providers of Straight Talk Protect operate under the trade name Assurant.<br /> <br /> <b>Address: </b><br /> PO BOX 105689<br /> Atlanta, GA, 30348-5689<br /> <br /> <b>Phone number: </b>866-353-8839<br /> <br /> This service contract is optional.<br /> <br /> To file a claim, go to: <a class="button" target="_blank" href="https://fastclaim.com/starighttalk">fastclaim.com/straighttalk</a><br /> <br /> See <a class="button" target="_blank" href="https://www.straighttalk.com/support/terms-conditions">Straight Talk Terms &amp; Conditions</a> for more details, including program limitations, exclusions and service fees.</p> </li> </ol> <p> </p> <h3>Still have questions? We have answers</h3> <ol> <li><button><span>What types of devices are covered by Straight Talk Protect?</span><span class="chevron-v"></span></button><p data-content-open="false">Straight Talk Protect is available for iPhone and Android smartphones. Brand new phones purchased on StraightTalk.com are automatically eligible for the plan. You can also bring your own (BYO) phone. BYO phones are subject to a remote diagnostic check to determine if they’re eligible for Straight Talk Protect.</p> </li> <li><button><span>How does the device diagnostic test work?</span><span class="chevron-v"></span></button><p data-content-open="false">The device diagnostic test takes about 2 to 3 minutes and can be completed from anywhere with a cellular or internet connection.<br /> <br /> During the process, your phone is checked for screen health and functionality by an outside administrator. Brand new devices sold through StraightTalk.com are exempt from this test and are automatically eligible for Straight Talk Protect.<br /> <br /> If your phone doesn’t clear the diagnostic check, you can complete your transaction without device protection, then come back later to try again with a new phone. Each Straight Talk Protect plan applies to one phone and one line only.</p> </li> <li><button><span>Will my device protection automatically renew each month?</span>  <span class="chevron-v"></span></button><p data-content-open="false">Straight Talk Protect does not automatically renew each month unless it’s enrolled in Auto Pay. You can enroll in Auto Pay during checkout, from My Account or from Manage Lines &amp; Devices.<br /> <br /> You must be logged in to your account to enroll in Auto Pay.</p> </li> <li><button><span>How do I file a claim?</span><span class="chevron-v"></span></button><p data-content-open="false">Claims are handled 24/7 through fastclaim.com/straighttalk. The providers of Straight Talk Protect operate under the trade name Assurant, which manages claims through the fastclaim.com website, where you can file, track and manage your claims in one place.</p> </li> </ol> </div>

Monthly Coverage